Author: Victoria Sutton, MS Psychology

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A Quieter, Productive Experience – “GE Silent Scan Expands to More MRI Sequences; Enables Fully Silent Neuro Scan”

photo-1 MRI

If you ever had an “MRI” as part of a yearly physical examination, you know how noisy the equipment can be.  The doctor may have offered earplugs to reduce the knocking sounds. Times have changed for the better.  Medgadget reported how innovation has improved for the patient and doctor.

silent-scan

Vikki

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“Study Links Synaesthesia to Autism”

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As we all know, the brain can be considered the operating system for the rest of the body. The BBC reports that adults with autism spectrum disorder may actually taste words because their senses are combined.  Helen Briggs stated:

“Synaesthesia is a condition where one sense automatically triggers another. Some people experience tastes when they read or hear words, some perceive numbers as shapes, others see colours when they hear music.”

The research can help us understand what individuals with autism experience on a daily basis.

Vikki

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Reading – A Cognitive Function*

Books

If you’re like me, you love reading!  And the more we read the more proficient we become in language skills, and improve other cognitive areas.

A thrilling mystery and literature are two of my favorite genres to read during leisure time. What are some of yours?

*Would you believe I had a slight stuttering problem as a child?  True.

Vikki

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Pharmacies, Negative Customer Service, Conflict Resolution Skills

At one time or another, all of us will have to visit a “pharmacy” to purchase behind-the-counter cold and flu medications, and orders for ourselves and loved ones.  But what if they’ve added new employees whose manner is less than desirable?  The following are tips to consider:

  • Where appropriate, just endure the rudeness. Don’t add to it.  Silence really is golden.
  • Pay close attention to the worker for description purposes and the name tag.
  • After making the transaction, leave the store immediately, even if there were items on your list to purchase in other parts of the store.
  • The next day after gaining composure, call the pharmacy to speak with the manager.
  • Tell the manager what occurred, and only the facts.  Give the name and description of the worker.
  • Remind the manager that most of these customers are patients and all they want is their medication.  Not unfavorable attitudes.  What if the customer was a cancer patient at the receiving end of harsh behavior?
  • Finally, tell the manager that you thought it wise to give them the opportunity to make remedies in the worker’s behavior, and your last resort is calling the State Board of Pharmacy.

Even if you switch to another pharmacy, you would have given the manager strong incentive for jumping into action in providing only the best service for the remaining customers.

Vikki

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“National Enquirer” Mentality

All of us have favorite entertainment performers, and they cover many decades. But when members of a society are extremely “celebrity-focused”, they’re incapable of making accurate big decisions.  They favor superficial qualities, lack critical thinking skills.

And a Nation suffers as a consequence.

Vikki